Policy Hub
Our Refund Policy
We want you to be completely happy with your purchase! Here's everything you need to know about our customer-friendly refund policy. ๐
Visit Us In-Store! ๐๏ธ
We're a walk-in retail location where you can see, touch, and ask questions about our products before you buy!
๐ 247 Smoke Shop
8216 World Center Drive, Suite D
Orlando, FL 32821
๐ (407) 788-1326
When We Can Help You ๐ค
We've Got You Covered! โ
Defective Products
If something doesn't work as expected
Damaged Items
If your product arrived damaged
Safety Recalls
We'll notify you immediately
Wrong Product
If we gave you the wrong item
Health & Safety First ๐ก๏ธ
Opened Consumables
For health and safety reasons
No Receipt
We need proof of purchase
Sale Items
Clearance and promo items
After 7 Days
Please bring items back quickly
Super Simple Process! ๐ฏ
Visit Our Store
Bring your product and receipt within 7 days
Talk to Our Team
Our friendly staff will help you right away
Get Your Solution
Replacement product or store credit
Age Verification Required ๐
All refunds require valid ID and age verification in accordance with state and federal laws. We're committed to keeping our community safe and compliant! ๐ก๏ธ
Questions? We're Here to Help! ๐ค
Our friendly team loves helping customers! Don't hesitate to reach out.
Your satisfaction is our priority, and we're here to make things right! โจ